FAQs

I ONLY GOT PART OF MY ORDER. WHY DID IT SHIP IN TWO PACKAGES? Some of my items (like apparel, mugs, phone cases and art prints) are printed right after you order, and will ship to you right from the printer. So if you ordered two items (like a phone case and a shirt), they will ship from two different places. 

CAN I CHANGE THE SIZING or COLOR OF MY APPAREL? Unfortunately no. Everything is printed immediately after you order, and will sometimes even ship that day! This is why I stress to PLEASE look at the sizing charts before you order. Apparel cannot be returned/exchanged for another size or color. See my shop policies for more info: https://zaisydesigns.com/policies/refund-policy

CAN I CHANGE MY SHIPPING ADDRESS: Most items are printed immediately after you order, and will sometimes even ship that day! If you notice an address error, please email me immediately and I will do all I can to get it fixed before it goes out. I cannot be held responsible for items shipped to an incorrect address that you entered, so PLEASE double check this before checking out. You can view my shipping policy here: https://zaisydesigns.com/policies/shipping-policy